Who Moved My Rank? Sales Rank Purged From Amazon (NYTimes)
Apr 13th, 2009 by Viviane
By THE ASSOCIATED PRESS
Published: April 13, 2009
Filed at 8:39 p.m. ET
NEW YORK AP — Amazon.com apologized Monday for an ”embarrassing and ham-fisted cataloging error” that led to the sales ranking being removed from tens of thousands of books.
The online retailer initially said Sunday that a ”glitch” had caused the problem and promised that the numbers would be restored. But Monday afternoon, sales numbers were still gone for such recent works as Chelsea Handler’s ”My Horizontal Life” and from such classics as Gore Vidal’s ”The City and the Pillar” and James Baldwin’s ”Giovanni’s Room.”
”What kind of a childish game is this?” Vidal said Monday. ”Why don’t they just burn the books? They’d be better off and it’s very visual on television.”
On Monday, Amazon spokesman Andrew Herdener called the deletions an ”embarrassing and ham-fisted cataloging error for a company that prides itself on offering complete selection.” He said that 57,310 books had been affected.
Tags: amazon.com, amazonfail